Exporting feedback data

For each campaign, Promoter provides the option to export the feedback data from your campaign. Through the export you'll be provided:

  • Campaign ID
  • Campaign Name
  • Status of the feedback (open/closed)
  • The date of when the feedback was received (dates are in UTC time)
  • Score
  • Comment
  • Tags applied to the feedback
  • Notes
  • All of your contact attributes

Contact Attributes

The contact attributes displayed are the attributes that were captured at the time the feedback was submitted.

How to export feedback data

  1. Visit your campaign on the main Campaigns page.
  2. Click on the drop-down tab to the right of the campaign.
  3. Click on 'Export Feedback'.
  1. Use the date-picker to grab feedback data from a specific timeframe.
  2. Click 'Download Export'.

If the file is large and would take some time to download, we'll email it to you directly instead so you don't have to wait :)

Exporting feedback data