Filtering segments allows you to filter your NPS by any of the attributes/extra columns you’ve uploaded with your contacts. Find out if your NPS score is better among customers on different plans, regions, etc.
Attributes you’ve uploaded overall can be seen by visiting your Dashboard and clicking on Filter Segments.
A pop-up will appear listing all of your attributes and their unique values. Click on the dots to view additional values for each attribute.
Attributes have a unique value limit
Attributes that have more than 100 unique values associated to them will not be available as a choice to filter by.