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Update feedback

It happens. You may reply to a contact's feedback, and they mention they clicked a '2' in error and really meant to give you a '10'. No worries as you can manually update their feedback within your campaign.

When you click on someone's feedback, you'll notice a pencil icon in the lower right, next to the 'delete' icon. Clicking on the pencil will allow you to update their score and/or comment.

Update feedback