We have many users that rely on Intercom for their customer relations tool and want to respond to customers within Intercom. Through this video, you'll see how to start a new conversation with customers when they respond to a Promoter survey. You'll be able to include the score and feedback within the message to have context when replying. You'll also be able to update Intercom contacts to have a their NPS score as an attribute.

Watch our step-by-step video

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