If you need to make sure a feedback is handled by a certain member in your org, you can assign pieces of feedback to them. As feedback is assigned, use the 'Assigned To' filter to show all feedback that's assigned to a specific member.

How to Assign Feedback

When viewing a piece of feedback, click on the drop-down menu below the contact's name/email info. The user's name displayed is who the feedback is currently assigned to.

Choose the user you want the feedback assigned to. Or choose the option to have the feedback 'Unassigned'.

The feedback will update and show that it's now assigned to another user.

Filter Feedback by Assignment

Use the Assigned To filter on the feedback view to filter feedback by assigned users.

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