For each campaign, Promoter provides the option to export the feedback data from your campaign. Through the export you'll be provided:
All of your contact attributes
Feedback ID
Survey ID
Status of the feedback (open/closed)
Score
Feedback received date (dates are in UTC time)
Comment
Tags applied to the feedback
Notes
** The contact attributes displayed are the attributes that were captured at the time the feedback was submitted.
How to export feedback data
1. Visit your campaign on the main Campaigns page.
2. Click on the drop-down tab to the right of the campaign.
3. Click on 'Export Feedback'.
4. Use the date-picker to grab feedback data from a specific time-frame.
5. Use the type filter to grab feedback from just promoters/passives/detractors.
6. Click 'Download Export'.
If your export is blank:
Choose a smaller time-frame. There may be too much data for the time-frame chosen and the query is timing out.
No feedback was received during the time-frame chosen.
