Knowledge Base

How to Cancel

Written by Caitlin Daily
Updated over a week ago

Creating a campaign

Written by Caitlin Daily
Updated over a week ago

Campaign Views

Written by Caitlin Daily
Updated over a week ago

Send More Surveys in a Campaign

Written by Caitlin Daily
Updated over a week ago

Send Options Overview

Written by Caitlin Daily
Updated over a week ago

Survey Metrics

Written by Caitlin Daily
Updated over a week ago

Keywords

Written by Caitlin Daily
Updated over a week ago

Embed Codes

Written by Caitlin Daily
Updated over a week ago

Auto-Forward Responses

Written by Caitlin Daily
Updated over a week ago

Rename a Campaign

Written by Caitlin Daily
Updated over a week ago

End a Campaign

Written by Caitlin Daily
Updated over a week ago

Delete a Campaign

Written by Caitlin Daily
Updated over a week ago

Accessing the Feedback View

Written by Caitlin Daily
Updated over a week ago

Manually Create a Feedback

Written by Caitlin Daily
Updated over a week ago

Assigning Feedback

Written by Caitlin Daily
Updated over a week ago

Updating a Feedback

Written by Caitlin Daily
Updated over a week ago

Deleting Feedback

Written by Caitlin Daily
Updated over a week ago

Follow-up Actions

Written by Caitlin Daily
Updated over a week ago

Common Replies

Written by Caitlin Daily
Updated over a week ago

Contact Profile

Written by Caitlin Daily
Updated over a week ago

Contact View and Actions

Written by Caitlin Daily
Updated over a week ago

Contact Language Preference

Written by Caitlin Daily
Updated over a week ago

Deleting a Contact

Written by Caitlin Daily
Updated over a week ago

Inactive Contacts

Written by Caitlin Daily
Updated over a week ago

Bounced Emails

Written by Caitlin Daily
Updated over a week ago

How to tag feedback

Written by Caitlin Daily
Updated over a week ago

Tag Management

Written by Caitlin Daily
Updated over a week ago

Attribute Filtering on Dashboard

Written by Caitlin Daily
Updated over a week ago

Dashboard Overview

Written by Caitlin Daily
Updated over a week ago

Filter dashboard NPS by attribute segments

Written by Caitlin Daily
Updated over a week ago

Changing Data Types

Written by Caitlin Daily
Updated over a week ago

Merging Attributes

Written by Caitlin Daily
Updated over a week ago

Deleting an Attribute

Written by Caitlin Daily
Updated over a week ago

Renaming an Attribute

Written by Caitlin Daily
Updated over a week ago

Attribute Management

Written by Caitlin Daily
Updated over a week ago

Uploading Contact Attributes

Written by Caitlin Daily
Updated over a week ago

Attribute Management

Written by Caitlin Daily
Updated over a week ago

SMS Surveys

Written by Caitlin Daily
Updated over a week ago

Name Variables in Surveys

Written by Caitlin Daily
Updated over a week ago

Survey Languages

Written by Caitlin Daily
Updated over a week ago

Employee NPS (eNPS)

Written by Caitlin Daily
Updated over a week ago

Thank You Pages

Written by Caitlin Daily
Updated over a week ago

Email Template Overview

Written by Caitlin Daily
Updated over a week ago

Editing an Email Template

Written by Caitlin Daily
Updated over a week ago

Transferring Account Ownership

Written by Caitlin Daily
Updated over a week ago

Editing Roles and Permissions

Written by Caitlin Daily
Updated over a week ago

Roles and Permissions

Written by Caitlin Daily
Updated over a week ago

Invite Users

Written by Caitlin Daily
Updated over a week ago

Survey Statuses

Written by Caitlin Daily
Updated over a week ago

Exporting Survey Delivery Data

Written by Caitlin Daily
Updated over a week ago

Exporting Feedback Data

Written by Caitlin Daily
Updated over a week ago

Language Preference

Localize the app to your native language

Written by Caitlin Daily
Updated over a week ago

Existing Account with SendGrid

Written by Caitlin Daily
Updated over a week ago

Billing

Written by Caitlin Daily
Updated over a week ago

Weekly Digest

Written by Caitlin Daily
Updated over a week ago

Setting Your Timezone

Written by Caitlin Daily
Updated over a week ago

Survey Throttle

Written by Caitlin Daily
Updated over a week ago

Increasing Response Rates

Written by Caitlin Daily
Updated over a week ago

Creating More Than One Campaign

Written by Caitlin Daily
Updated over a week ago

Tips for handling feedback

Written by Caitlin Daily
Updated over a week ago

Basics of NPS Before Sending Surveys

Written by Caitlin Daily
Updated over a week ago

Tips for creating tags

Written by Caitlin Daily
Updated over a week ago

Survey Template

Written by Caitlin Daily
Updated over a week ago

Deliverability Settings

Written by Caitlin Daily
Updated over a week ago

Can additonal questions be added?

Written by Caitlin Daily
Updated over a week ago

Can I remove the Promoter logo from the survey?

Written by Caitlin Daily
Updated over a week ago